Support - Knight Digital Partners

How Can We Help?

We're here to support your technology partnership. Choose the best way to reach us based on your needs.

Email Support

For general inquiries, account questions, and non-urgent support requests.

support@knightdigitalpartners.com

Response time: Within 24 hours

Partner Slack Channel

Active subscribers have access to a dedicated Slack channel for real-time communication with our team.

Access provided upon subscription activation

Strategy Sessions

Build tier subscribers receive bi-weekly strategy sessions. Partner tier subscribers receive weekly sessions.

Scheduled during onboarding

Billing & Account

For billing inquiries, subscription changes, or account management:

Email: billing@knightdigitalpartners.com
Manage your subscription and view invoices in your account dashboard

Sales Inquiries

Interested in becoming a partner or have questions about our services?

Email: sales@knightdigitalpartners.com
Visit our pricing page to learn about our partnership tiers
Use our contact form to get in touch

Business Hours

Our team operates Monday through Friday, 9:00 AM to 6:00 PM (ICT/GMT+7). We strive to respond to all inquiries within one business day.

Emergency Support

Partner tier subscribers have access to priority SLA response for critical issues. Please use your dedicated Slack channel and tag urgent requests appropriately.